When you’re looking for affordable car parts, salvage yards like Pick-N-Pull are a great resource. Understanding their pricing and policies, especially regarding warranties and returns, is crucial. This guide will explain the key aspects of Pick-N-Pull’s auto part pricing and return policies to help you make informed decisions and save money on your car repairs.
30-Day Warranty on Used Auto Parts: Ensuring Your Peace of Mind
Most parts purchased from Carolina Pick-N-Pull come with a 30-day warranty, unless specified otherwise. This warranty period provides you with ample time to test the part and ensure it meets your needs. This policy applies across all Carolina Pick-N-Pull locations, including Cape Fear Pick-N-Pull, Grand Strand Pick-N-Pull, and Sandhills Pick-N-Pull, offering flexibility for returns and exchanges within their network, with certain restrictions.
To initiate a return, you must present a valid receipt dated within 30 days of the purchase. Critically, the part must bear the unique paint marking applied by a Carolina Pick-N-Pull employee at the time of purchase. Ensure that an employee marks and initials your part during checkout. It’s important to note that photocopies, text messages, or pictures of receipts are not accepted as valid proof of purchase.
Returning Used Auto Parts: What You Need to Know
For a successful return, the auto part must be in the same condition as it was when purchased. Carolina Pick-N-Pull retains the sole discretion to determine the condition of the returned merchandise. They reserve the right to refuse any return if they believe the part’s condition has changed since the original sale date. This condition is in place to ensure fair Car Part Prices for all customers and maintain the quality of their used auto parts inventory.
Core Charge Refunds: Getting Money Back on Recyclable Parts
Core charges, often associated with parts like alternators or starters, can be refunded if the old core part is returned to the original store of purchase within 30 days. This return must be accompanied by the original dated receipt. Similar to general returns, photocopies, text messages, or pictures of receipts are not acceptable for core charge refunds. The 30-day warranty and core charge refund policy are void without the original dated receipt and the proper paint markings on the part, emphasizing the importance of these steps at the time of purchase. Note that the Environmental Fee is non-refundable.
Used Tire Policy: Inspection and Exchange
Pick-N-Pull visually inspects used tires for noticeable damage or defects. However, customers acknowledge that some defects may not be immediately apparent. By purchasing used tires “as is,” you agree to have them further inspected and professionally installed by a tire specialist.
If used tires haven’t been driven on, they may be exchanged for replacement tires only (monetary refunds are not given) within three days of purchase, provided you have the original dated receipt and the tires have the correct paint markings. This three-day exchange policy is void without these conditions. The Environmental Fee for tires is also non-refundable.
Air Bag Policy: Important Safety Information
All air bags are sold “as is” at Pick-N-Pull. There is no warranty or exchange available for air bags. The buyer assumes full responsibility for ensuring a qualified auto technician handles the repair, replacement, or installation of air bags. All sales of air bags are final due to safety considerations and the critical nature of these components.
Understanding Pick-N-Pull’s policies on car part prices, warranties, and returns is essential for a smooth and cost-effective experience when sourcing used auto parts. By adhering to these guidelines, you can confidently purchase the parts you need while being aware of the terms and conditions.
