Roadrunner Motorparts began its journey in the automotive industry on March 1st, 1983. Starting modestly at the old Post Office shop in Church Village, Pontypridd, South Wales, the company initially operated with a single delivery van and just two dedicated employees. From the outset, Roadrunner Motorparts distinguished itself by offering local garages an unparalleled immediate delivery service, a significant advantage at a time when competitors typically only provided morning or afternoon deliveries.
This commitment to prompt service and reliability quickly cemented Roadrunner Motorparts’ reputation as a key player in the local area. By 1990, the company had expanded its operations to include 6 staff members and a fleet of 4 delivery vans, reflecting its growing success and customer base.
Continued business growth necessitated an expansion of stock and facilities. The original shop soon became too small to accommodate the increasing demands. In 1993, Roadrunner Motorparts relocated to its current, larger premises, conveniently situated just 200 yards from the original Post Office location. This move was pivotal, allowing for the development of a more extensive retail space. The new site included a significantly larger shop area and integrated garage workshop facilities, enhancing the range of services offered.
Over the years, Roadrunner Motorparts has strategically evolved from a supplier of standard car parts to a specialist in cutting-edge car accessories. The company has also become a major stockist of alloy wheels and tyres, a specialization that has garnered a nationwide reputation for quality and selection. This evolution reflects a commitment to meeting the changing needs of motorists and the automotive industry.
Today, Roadrunner Motorparts operates as a comprehensive “One Stop Motor Store,” providing a full spectrum of garage services. These include MOT preparation, advanced vehicle diagnostics, routine servicing, comprehensive repairs, professional tyre fitting, wheel alignment, and welding services. Furthermore, the company offers installation services for modern vehicle enhancements such as hands-free kits, towbars, and, of course, alloy wheels, reinforcing its position as a versatile automotive service provider.
Roadrunner Motorparts continually reinvests in its infrastructure and resources to maintain its leading edge. While proudly remaining an independent company, Roadrunner Motorparts has strategically aligned with leading organizations in the Motor Trade.
Membership in The Consortium of Aftermarket Automotive Retailers (CAAR) allows Roadrunner Motorparts to leverage significant purchasing power, ensuring competitive pricing and passing savings on to customers for Roadrunner Car Parts and services.
The Good Garage Scheme membership underscores Roadrunner Motorparts’ commitment to high service standards and ethical practices. This ensures every service is performed according to a strict Code of Conduct, prioritizing customer interests and building trust.
Furthermore, affiliation with The Independent Garage Association (IGA) keeps Roadrunner Motorparts at the forefront of industry standards and regulations. This partnership ensures the company is well-informed and compliant with UK Law and EU regulations, benefiting both the business and its clientele. Roadrunner Motorparts also participates in the Retail Motor Industry Federation, providing customers access to the National Conciliation Service (NCS) for dispute resolution, should the need arise, further enhancing customer protection and confidence.
These strategic alliances enable Roadrunner Motorparts to maintain a highly skilled and knowledgeable team. Staff are consistently trained in the latest automotive technologies, including hybrid electric vehicles. Roadrunner Motorparts was among the first in Wales to receive hybrid vehicle training from the IGA, and their technicians are fully qualified to service these advanced vehicles, demonstrating a forward-thinking approach to automotive care.
Having served the community for over three decades since its inception in 1983, Roadrunner Motorparts has witnessed considerable changes within the motor trade. The company’s enduring success is a testament to its adaptability and unwavering commitment to customer satisfaction. Roadrunner Motorparts is proud of its long history and looks forward to continuing to serve its customers for many years to come, providing top-quality roadrunner car parts and expert automotive services.