For families considering a spacious and reliable Third Row Suv, the ownership experience extends beyond just the vehicle itself. Understanding the maintenance and upkeep costs is a crucial part of the decision-making process. Hyundai addresses this concern head-on with its Complimentary Maintenance program, offering significant value and peace of mind to new Hyundai owners. This program covers essential routine services for a specified period, potentially saving owners of third row SUVs a considerable amount on maintenance costs during the initial years of ownership.
Hyundai’s Complimentary Maintenance program is designed to cover factory-scheduled maintenance intervals for new Hyundai vehicles. Specifically, for 2020-2025 Hyundai models purchased or leased on or after February 1, 2020, this program includes essential services such as Hyundai-approved oil and oil filter changes (excluding electric and fuel cell vehicles) and tire rotations. These services are provided at no cost to the owner for 3 years or 36,000 miles, whichever comes first. For owners of larger vehicles like third row SUVs, which may experience more wear and tear due to family use and potentially heavier loads, this program offers tangible financial benefits and ensures the vehicle receives proper care from authorized Hyundai technicians.
The terms of the Hyundai Complimentary Maintenance Program (HCM) are clearly defined to ensure transparency and customer understanding. It is applicable to all new Model Year 2020 – 2025 Hyundai retail vehicles sold on or after February 1, 2020.
For 2020-2024 Model Year Vehicles, the program encompasses oil and oil filter changes, tire rotations, and Multi-Point Inspections during Normal Maintenance Schedule Intervals. It’s important to note that more frequent maintenance due to severe driving conditions is not included. To ensure proper service scheduling, each maintenance service must be obtained within 1,000 miles or 1 month of the designated time listed in the vehicle’s Owner’s Manual. Missing a service within this window does not void future services, but timely maintenance is always recommended for optimal vehicle performance and longevity, particularly for a family SUV that’s relied upon daily.
The 2025 Model Year Vehicles have a slightly different structure within the HCM program, featuring a total of four (4) basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. These basic services are similar, including Hyundai-approved oil and oil filter changes (again, excluding electric and fuel cell vehicles), multi-point inspections, and tire rotations. Any services or parts beyond these basic maintenance items are excluded. Even with this structured approach, for most drivers following normal factory scheduled maintenance for their third row SUV, these four services will adequately cover essential oil changes, inspections, and tire rotations during the initial 3 years or 36,000 miles of ownership.
Several key limitations and conditions apply to the HCM program. Firstly, HCM services are exclusively available at authorized Hyundai servicing dealers, ensuring that your third row SUV is serviced by trained technicians using genuine parts. Commercial, Certified Pre-Owned, used, and fleet vehicles are not eligible for the program, although professional use such as by realtors or outside sales professionals is permitted. The complimentary maintenance is non-transferable to subsequent owners, remaining with the original owner or first retail customer, with an exception for spouse-to-spouse transfers. Crucially, the program covers only the basic services listed in the Owner’s Manual at the specified intervals. Normal wear and tear items such as engine and air filters, cabin filters, wiper blades, and brake pads are not covered under the complimentary maintenance. Similarly, any additional maintenance needed due to severe driving conditions remains the customer’s responsibility. Finally, services or repairs listed as “inspect” in the Owner’s Manual are not covered, and any recommended services and inspections beyond oil and filter changes and tire rotations will be subject to additional charges.
While some specific terms of the Hyundai Complimentary Maintenance Program may vary by state and are subject to change, the core offering provides a valuable benefit for owners of Hyundai vehicles, including popular third row SUVs. By covering essential maintenance services for the first few years of ownership, Hyundai aims to enhance customer satisfaction, reduce unexpected ownership costs, and build long-term trust. For families in the market for a reliable and spacious third row SUV, the Hyundai Complimentary Maintenance program is a significant factor that adds to the overall value proposition, making Hyundai a smart choice for practical and worry-free family transportation.
