Hyundai provides peace of mind to its new car owners through its complimentary maintenance program. If you’ve recently purchased or leased a new Hyundai, particularly a model from 2020 to 2025, understanding the details of this program is crucial. This article breaks down Hyundai’s Complimentary Maintenance (HCM) program, ensuring you know exactly what’s covered and how to make the most of it for your vehicle.
What Hyundai Complimentary Maintenance Includes
For new Hyundai vehicles, model years 2020-2025, purchased or leased on or after February 1, 2020, Hyundai offers a complimentary maintenance package. This program is designed to cover essential routine services, helping to keep your vehicle running smoothly during the initial years of ownership. The core services included are:
- Oil and Oil Filter Changes: Hyundai will cover the cost of Hyundai-approved oil and oil filter changes. It’s important to note that electric vehicles (EVs) and fuel cell electric vehicles (FCEVs) are excluded from this particular service, as their maintenance needs differ significantly from traditional combustion engine vehicles.
- Tire Rotations: Regular tire rotations are essential for even tire wear and extending the lifespan of your tires. Hyundai’s program includes tire rotations at factory-recommended intervals.
- Multi-Point Inspections: During your service visits, your Hyundai dealer will also perform a Multi-Point Inspection. This comprehensive check-up helps identify any potential issues early on, ensuring your vehicle remains in top condition.
These services are provided at no cost to you, provided they are performed at the normal factory-scheduled maintenance intervals outlined in your Hyundai Owner’s Manual.
Key Terms and Conditions of the HCM Program
The Hyundai Complimentary Maintenance program comes with specific terms and conditions that are important to understand:
- Eligibility: The program is valid for new 2020-2025 Hyundai models purchased or leased on or after February 1, 2020. It applies to retail vehicles only. Commercial, used, Certified Pre-Owned, and fleet vehicles are not eligible. However, professional use of the vehicle, such as by realtors or outside sales representatives, is permitted.
- Coverage Period: For 2025 model year vehicles, the program includes four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. For 2020-2024 model year vehicles, the coverage is also for 3 years or 36,000 miles, covering oil changes, tire rotations, and multi-point inspections at normal maintenance schedule intervals.
- Service Intervals: Services must be obtained within 1,000 miles or 1 month of the recommended service interval as stated in your Owner’s Manual. Missing a service within this window doesn’t void future services, but it’s best to adhere to the schedule to keep your vehicle properly maintained.
- Service Location: HCM services must be performed at authorized Hyundai servicing dealers.
- Transferability: The complimentary maintenance is for the original owner or first retail customer and is not transferable. An exception is made for transfers between spouses.
- Exclusions: The program covers only the basic services listed in the Owner’s Manual. Normal wear and tear items such as engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Additional maintenance required due to severe driving conditions is also the customer’s responsibility. Services listed as “inspect” in the Owner’s Manual are not covered, and any recommended services or inspections beyond oil changes, filter changes, and tire rotations will be charged.
Maximizing Your Hyundai Complimentary Maintenance
To get the most out of your Hyundai Complimentary Maintenance program:
- Consult Your Owner’s Manual: Familiarize yourself with the normal maintenance schedule outlined in your vehicle’s Owner’s Manual. This will tell you when to schedule your services to align with the complimentary maintenance coverage.
- Schedule Services on Time: Make sure to schedule your service appointments within the specified time or mileage windows to take full advantage of the program.
- Use Authorized Dealers: Always take your vehicle to an authorized Hyundai servicing dealer to ensure the services are covered under the HCM program.
- Clarify Coverage: When scheduling your service, confirm with the dealer that the services you are requesting are covered under the Hyundai Complimentary Maintenance program to avoid any misunderstandings.
By understanding and utilizing the Hyundai Complimentary Maintenance program, you can significantly reduce your vehicle maintenance costs during the first few years of ownership and ensure your Hyundai remains in excellent condition. Always refer to your official Hyundai Owner’s Manual and consult with an authorized Hyundai dealer for the most accurate and up-to-date information regarding your specific vehicle and the HCM program.
