Audix, a reputable name in the audio equipment industry, stands behind the quality of its products. For customers in the USA, Audix offers a one-year limited warranty on most of its products, ensuring peace of mind with your purchase. This article delves into the specifics of the Audix warranty, particularly relevant if you’re using an Audix I5 microphone for your automotive diagnostic or audio recording needs.
Audix warrants to the original purchaser that its products are free from defects in both materials and workmanship, starting from the date of purchase. This commitment to quality is crucial, especially when you rely on equipment like the i5 microphone in professional settings, where performance and reliability are paramount.
5-Year Warranty for VLM Dynamic Microphones – Is Your i5 Included?
While most Audix products come with a standard one-year warranty, there’s an extended 5-year warranty for VLM dynamic microphones. It’s important to check if your Audix i5 microphone falls under this category. VLM, or Very Low Mass, dynamic microphones are known for their exceptional transient response and clear sound reproduction. If your i5 is a VLM dynamic microphone, you benefit from this extended warranty, showcasing Audix’s confidence in the durability and longevity of these specific models.
What Happens If Your i5 Microphone Needs Repair?
In the unfortunate event that your Audix i5 microphone malfunctions due to material or workmanship defects within the warranty period, Audix will take care of it. At their discretion, Audix will either repair or replace the faulty product. This service is provided at no charge, given that you can present proof of purchase from an authorized Audix dealer. Remember to keep your purchase receipt safe, as it’s essential for any warranty claims.
Important Note: Shipping Costs and Warranty Exclusions
It’s important to note that Audix does not cover shipping costs associated with warranty repairs or returns. Also, the warranty has specific exclusions. It does not cover issues arising from factors other than manufacturing defects. These exclusions typically include:
- Normal wear and tear from regular use
- Damage due to misuse or abuse
- Environmental damage, such as exposure to extreme temperatures or humidity
- Damage incurred during shipping, if not due to manufacturing faults
- Failure to operate or maintain the product according to the provided instructions
Therefore, proper handling and care of your Audix i5 microphone are crucial to ensure its longevity and to maintain the validity of your warranty. Always refer to the user manual for guidelines on usage and maintenance.
Understanding “No Implied Warranties” and Liability Limitations
The Audix warranty also includes clauses regarding implied warranties and liability. Essentially, Audix explicitly excludes all implied warranties, including merchantability and fitness for a particular purpose, beyond what is stated in the written warranty. Furthermore, Audix’s liability for damages related to defective products is limited to the original purchase price paid by the dealer. This means that Audix will not be held liable for incidental or consequential damages of any kind that may arise from product defects or malfunctions.
Further Clarification on Warranties and Liabilities
To reiterate, Audix provides no warranties, either express or implied, beyond the stated limited warranty, concerning the products, their use, or their performance. Audix explicitly states that they will not be liable for special, incidental, consequential, indirect, or similar damages arising from the sale, use, storage, or disposal of their products, including service work, breach of warranty, breach of contract, negligence, or any other legal theory of liability, even if Audix has been informed of the potential for such damages. This is a standard legal protection for manufacturers and is important to understand when purchasing professional equipment like the Audix i5.
Governing Law and Contact Information for Warranty Service
The Audix product warranty operates under the jurisdiction of Oregon state law. Any legal actions or proceedings related to the warranty will be exclusively held in Multnomah County, Oregon, USA.
For warranty service or to obtain a Return Authorization (RA) for your Audix i5 microphone, you should contact Audix directly. For customers within the USA, you can email [email protected] or call 503-682-6933. If you are outside of the USA, it’s best to reach out to your local authorized Audix dealer or distributor for warranty service and support. They will be equipped to assist you with the specific warranty procedures in your region.
By understanding the terms and conditions of the Audix warranty, especially as it pertains to your i5 microphone, you can ensure you are well-informed about your rights and the support available should you encounter any issues with your equipment. This knowledge empowers you to use your Audix i5 with confidence, knowing that Audix stands behind their product quality.
