Hyundai has been making waves in the automotive industry, not just with their stylish and innovative vehicles like the Santa Fe Hybrid, but also with their customer-centric approach. One standout feature that adds significant value to owning a Hyundai is their Complimentary Maintenance program. When considering the hyundai santa fe hybrid price, it’s essential to factor in the long-term ownership costs, and Hyundai’s program directly addresses this by reducing expenses in the initial years. This article dives deep into Hyundai’s Complimentary Maintenance, outlining what it includes, who is eligible, and what you can expect.
Understanding Hyundai Complimentary Maintenance (HCM)
Hyundai Complimentary Maintenance (HCM) is a program offered on all new Hyundai vehicles. It’s designed to cover essential maintenance services for a specific period, helping to lower the cost of ownership during the first few years. For anyone looking at the hyundai santa fe hybrid price, knowing that routine maintenance is covered can be a significant advantage.
The core offering of HCM is that it covers Hyundai-approved oil and oil filter changes, and tire rotations at factory-recommended intervals. This coverage generally lasts for 3 years or 36,000 miles, whichever comes first. It’s important to note that this program is for “normal” scheduled maintenance. If your driving habits are considered “severe,” or if you require maintenance outside the standard schedule, those services are not covered under HCM.
Alt: Hyundai dealership service bay showcasing the Complimentary Maintenance Program banner, emphasizing oil change and tire rotation services for new Hyundai vehicles.
Key Terms and Conditions of HCM
The Hyundai Complimentary Maintenance program has specific terms and conditions that owners should be aware of to maximize its benefits. These terms vary slightly depending on the model year of your Hyundai.
For 2020-2024 Model Year Vehicles:
For Hyundai vehicles from model years 2020 to 2024, the program covers oil and oil filter changes, tire rotations, and a Multi-Point Inspection. These services are provided only during the Normal Maintenance Schedule Intervals as outlined in your vehicle’s Owner’s Manual. It’s crucial to consult your Owner’s Manual to understand the specific intervals for your Santa Fe Hybrid or other Hyundai model.
To ensure you receive the complimentary service, you must get each service done within 1,000 miles or 1 month of the designated time listed in your Owner’s Manual. Missing this window doesn’t void future services, but you won’t be able to claim services retroactively.
For 2025 Model Year Vehicles:
The 2025 model year HCM is structured slightly differently. It includes a total of four basic maintenance services. These must be used within the first 3 years or 36,000 miles, whichever comes first. This provides a defined number of services rather than just time-based intervals within the period.
The basic maintenance for 2025 models includes Hyundai-approved oil and oil filter changes (excluding electric vehicles and fuel cell electric vehicles), a multi-point inspection, and tire rotation. Any services or parts beyond these basic items are not covered. This means that while the essentials are taken care of, additional maintenance needs will be at the owner’s expense.
Alt: Hyundai service technicians performing a multi-point vehicle inspection, part of the Complimentary Maintenance program, highlighting expertise and thoroughness.
Important Exclusions and Limitations
While Hyundai Complimentary Maintenance is a valuable perk, it’s essential to understand its limitations. Several key exclusions apply:
- Severe Driving Conditions: If your driving habits or conditions are considered severe (e.g., frequent stop-and-go driving, driving in dusty conditions, or towing), the more frequent maintenance required is not covered.
- Commercial Use: Vehicles used commercially, as Certified Pre-Owned, used, or fleet vehicles are not eligible. However, professional use such as for realtors or outside sales is permitted.
- Transferability: HCM is non-transferable and applies only to the original owner or first retail customer. An exception is made for spouse-to-spouse transfers.
- Wear and Tear Items: Normal wear and tear parts like engine and air filters, cabin filters, wiper blades, and brake pads are not covered.
- “Inspect” Services: Services or repairs listed as “inspect” in the Owner’s Manual are not covered. Any recommended services and inspections beyond oil changes, oil filter changes, and tire rotations are also subject to charge.
It’s also crucial to remember that HCM services must be performed at authorized Hyundai servicing dealers.
Alt: Exterior view of a Hyundai dealership service center, emphasizing authorized service and professional maintenance for Hyundai vehicles.
Maximizing the Benefits of Hyundai Complimentary Maintenance
To fully benefit from the Hyundai Complimentary Maintenance program, consider these points:
- Know Your Maintenance Schedule: Familiarize yourself with the maintenance schedule in your Hyundai Owner’s Manual. This will help you plan your service visits and ensure you stay within the program’s guidelines.
- Schedule Services Timely: Adhere to the mileage and time intervals specified for each service to ensure eligibility under the HCM program.
- Use Authorized Dealers: Always schedule your maintenance at authorized Hyundai dealerships to guarantee that the services are covered under the program and performed by trained technicians.
- Clarify Coverage: When you schedule your service, confirm with the dealer that the services you are requesting are covered under the Complimentary Maintenance program, especially if you have any specific concerns or questions.
Is Hyundai Complimentary Maintenance Worth It?
For buyers considering the hyundai santa fe hybrid price and overall ownership costs, Hyundai Complimentary Maintenance offers tangible financial benefits. By covering routine oil changes and tire rotations for the first few years, it reduces your out-of-pocket expenses for essential maintenance. This not only saves money but also provides peace of mind knowing that your new Hyundai is being cared for by certified technicians using Hyundai-approved parts.
Moreover, a well-maintained vehicle, thanks to regular servicing under HCM, can contribute to better resale value down the line. While the program has its limitations, the advantages for new Hyundai owners, including those choosing the Santa Fe Hybrid, are clear and valuable, making the hyundai santa fe hybrid price even more appealing in the long run.
Disclaimer: Terms of Hyundai Complimentary Maintenance Program (HCM) are subject to change. Always refer to your vehicle’s Owner’s Manual and consult with your Hyundai dealer for the most current and specific program details.
