Hyundai provides a fantastic ownership perk with their Complimentary Maintenance program, especially beneficial for owners of innovative vehicles like the Hyundai Ioniq 5. Understanding what this program includes ensures you keep your Ioniq 5 running smoothly for years to come without unexpected maintenance costs in the early ownership period. This program is designed to cover essential routine services, aligning with Hyundai’s commitment to customer satisfaction and vehicle longevity.
What is Hyundai Complimentary Maintenance?
Hyundai Complimentary Maintenance (HCM) is a service program offered on most new Hyundai vehicles. For purchasers and lessees of new 2020-2025 Hyundai models, including the popular Hyundai Ioniq 5, this program covers essential maintenance services for a certain period. Specifically, it includes Hyundai-approved oil and oil filter changes (though this excludes electric vehicles for obvious reasons related to combustion engines, and fuel cell electric vehicles, but tire rotations are included for EVs like the Ioniq 5) and tire rotations. These services are performed at normal factory-scheduled maintenance intervals for the first 3 years or 36,000 miles, whichever comes first.
It’s important to note that this program is designed for normal use. If your Hyundai Ioniq 5 experiences more frequent maintenance needs due to severe driving conditions, those extra services are not covered under the complimentary maintenance program. This offer is specifically for new Hyundai models purchased or leased on or after February 1, 2020.
Key Coverage Details for Your Hyundai Ioniq 5
While the Ioniq 5 is an electric vehicle and doesn’t require oil changes in the traditional sense, the Hyundai Complimentary Maintenance program still offers valuable benefits. Here’s a breakdown of what Ioniq 5 owners can expect:
- Eligibility: Applies to new Model Year 2020-2025 Hyundai retail vehicles, including the Hyundai Ioniq 5, sold on or after February 1, 2020. Vehicles purchased before this date are not eligible.
- Coverage Period: 3 years or 36,000 miles, whichever comes first. This provides a significant period of worry-free basic maintenance.
- Services Included: For the Hyundai Ioniq 5, the key service covered is tire rotation, along with multi-point inspections. While oil changes are not applicable to EVs, these inspections are crucial for maintaining your vehicle’s overall health and identifying potential issues early.
- Service Locations: HCM services must be performed at authorized Hyundai servicing dealers. This ensures your Ioniq 5 is serviced by trained technicians using genuine Hyundai parts.
- Service Intervals: Services must be obtained within 1,000 miles or 1 month of the recommended interval listed in your Hyundai Ioniq 5 Owner’s Manual. It’s crucial to adhere to these intervals to maintain coverage. Missing a service within the specified timeframe doesn’t void future services, however.
What’s Typically Included and Excluded?
To clarify further, here’s a more detailed look at what the Hyundai Complimentary Maintenance typically covers and what it excludes:
Included:
- Tire Rotations: Essential for even tire wear and extending tire life, a key maintenance item for the Hyundai Ioniq 5.
- Multi-Point Inspections: These inspections help identify potential maintenance needs beyond the basics and ensure all vehicle systems are functioning correctly.
Excluded:
- Oil Changes: While mentioned in the general description, oil changes are not applicable to the electric Hyundai Ioniq 5.
- Severe Usage Maintenance: If your Ioniq 5 requires more frequent servicing due to severe driving conditions (e.g., frequent stop-and-go driving in extreme temperatures), this additional maintenance is not covered.
- Wear and Tear Items: Normal wear and tear parts like engine and air filters (again, less relevant for EVs but cabin filters might be relevant), cabin filters, wiper blades, brake pads, etc., are not covered.
- Inspections Only Services: Services listed as “inspect” in the Owner’s Manual, without an accompanying “replace” or “rotate” service, are not covered.
- Additional Services/Repairs: Any recommended services or inspections beyond tire rotations and multi-point inspections will be subject to charge.
Important Terms and Conditions to Remember
- Transferability: Complimentary maintenance is not transferable to subsequent owners. It is available only to the original owner or first retail customer, except it can be transferred between spouses.
- Vehicle Type Restrictions: Commercial, Certified Pre-Owned, used, and fleet vehicles are excluded. However, professional use, such as by realtors or outside sales representatives, is permitted.
- Program Changes: Hyundai Motor America reserves the right to modify, alter, or cancel the program, including its terms, at any time. It’s always wise to confirm the latest program details with your Hyundai dealer.
- State Variations: Some terms of the HCM program may vary by state.
Understanding the Hyundai Complimentary Maintenance program is crucial for every Hyundai Ioniq 5 owner. While some aspects like oil changes are not applicable to electric vehicles, the inclusion of tire rotations and multi-point inspections ensures your EV receives essential care during the initial years of ownership. Always consult your Hyundai dealer and owner’s manual for the most accurate and detailed information regarding your specific vehicle and the complimentary maintenance program.
