Understanding Our Return Policy for Parts & Accessories at Camping World Wilsonville
We aim to offer the best value, quality, and selection of camping world parts & accessories wilsonville car parts. Should you need to return an item, most unused products can be returned for a refund or exchange within 90 days from the purchase date, excluding shipping fees. Please note that some exceptions and exclusions apply, which are detailed below. Refunds will be issued to your original payment method unless you return items in-store, where certain exclusions may apply.
Returns for Online Orders
For purchases made online, please contact our dedicated customer service team at 1-888-626-7576. This ensures your return or exchange is properly documented and any questions you might have are fully addressed. In most cases, we will provide a return authorization to streamline the process and keep track of your return.
If you prefer to return your web order in person, you can bring the item, in its original packaging, along with your invoice to any Camping World retail location. Please remember that shipping charges are non-refundable. Refunds for web orders processed in-store will be issued as a GIFT CARD or MAILED CHECK only, and some exclusions may apply.
In-Store Purchase Returns
For items purchased directly from our retail store, returns with a receipt are simple. Just bring the unused and unopened item back with your original sales receipt for a full refund or exchange. If you have a gift receipt, you will receive store credit for the item’s value at the time of purchase.
What if you don’t have a receipt? No problem. We can still process a return without a receipt. In this case, the refund will be in the form of store merchandise credit, issued at the lowest price the item was sold for within the last 90 days. To process a return without a receipt, we require a valid, state-issued driver’s license or state ID card for identification. Please note that we reserve the right to limit or refuse returns made without a receipt.
Good Sam Member Benefits
Are you a Good Sam Member? We value your loyalty! Good Sam Members with continuous active membership status enjoy extended return privileges. You can return any unused and unopened product purchased on or after February 9, 2018, at any time. To qualify, your Good Sam Club membership must be active on the date of purchase. Some exclusions do apply, so please check the exceptions section below.
Exceptions & Exclusions
While we strive to accommodate most returns, some items are non-returnable due to their nature or specific regulations. These include:
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Outboard motors, trolling motors, EPIRBs, boats, SPOT devices, life rafts, PLBs, Class B AIS, items with expiration dates, custom-made/cut or special-order items, rigging, generators, electronic charts, mattresses, flares, hazardous items, licenses, and gift cards. For these items, if you find them to be defective, returns or exchanges must be handled directly with the manufacturer.
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Certain items, if unopened and unused, can be returned within a 30-day window. These include electronics, skateboards, bikes, software, bedding, canoes, tents, drones, and kayaks. After 30 days, defective returns or exchanges for these items must be handled directly with the manufacturer.
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Clearance and Outlet items are sold “as is” and are final sale, meaning they cannot be returned at any time.
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Once an item has been installed, we cannot accept it for return or exchange. If an installed product becomes defective, please contact the manufacturer directly for returns or exchanges under their warranty.
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Returns on items purchased with a promotional discount will be prorated. The value of the discount, free product, or gift card will be deducted from your reimbursement. Items received as free gifts as part of a promotion can only be exchanged if damaged or defective and for a direct replacement only. Gift cards cannot be exchanged for cash or applied to previous purchases.
We hope this clarifies our return policy for camping world parts & accessories wilsonville car parts at Camping World Wilsonville. Our goal is to ensure you are completely satisfied with your purchase. If you have any further questions or need assistance with a return, please don’t hesitate to contact our customer service team.
