The automotive aftermarket demands agility and precision, and Bileko Car Parts understands this imperative deeply. As a significant player in this sector, Bileko faces the constant challenge of managing a vast product range against unpredictable customer demand. This complexity is highlighted by Linus Persson, Supply Chain Manager at Bileko Car Parts, who notes the “very wide range of products with a very uncertain demand pattern,” creating “significant challenges when it comes to demand and customers’ needs.”
In today’s fast-paced world, speed is paramount. Therese Nilsson, Logistics Planner at Bileko Car Parts, emphasizes this shift in customer expectations: “People are used to things happening very quickly today. If your car breaks down, you don’t want to wait a week—or even a few days—for it to get fixed.” This urgency underscores the critical need for efficient inventory management to ensure timely part availability. Jimmy Landgren, Demand Planner Specialist, further explains the difficulty in forecasting, stating, “It’s sometimes hard to predict how the demand from our customers will be.”
Recognizing the limitations of their previous systems, Therese Nilsson explains Bileko Car Parts‘ proactive approach: “Before we started to work with Syncron, we didn’t have a central solution for managing inventory in our local warehouses. So as we grew, we knew we needed a system to manage the inventory and have the right part at the right place and in the right time.” This realization led Bileko Car Parts to adopt Syncron Inventory, a decision that has transformed their operations.
The impact of Syncron Inventory has been profoundly positive. Jimmy Landgren praises the system’s usability: “The user experience in Syncron Inventory is very user-friendly. It’s easy to navigate and to find what you’re looking for. And the KPIs and the graphics in Syncron are very easy to understand as well.” Furthermore, the introduction of the dealer portal is enhancing warehouse operations, as Therese Nilsson mentions: “With dealer portal, our local warehouses get new, better insights of their own warehouse, and we are rolling this out now. They are very excited about it, and so are we.” Jimmy Landgren succinctly captures the proactive nature of the solution: “It feels like Syncron now has the answers before we ask the questions.”
The implementation of Syncron Inventory has delivered tangible benefits to Bileko Car Parts. Linus Persson concludes, “Syncron Inventory has had a very big impact on our business. We have been able to keep very high availability throughout the years, and our customers are very, very happy.” This testament underscores Bileko Car Parts‘ commitment to customer satisfaction through strategic inventory management and highlights their successful partnership in the automotive aftermarket.
