At Car Mods Australia (CMA), we understand the importance of your privacy and are dedicated to safeguarding your personal information. As experts in automotive parts and accessories, including high-performance brands like Aem Car Parts, we want you to feel confident and secure when interacting with our website and services. This Privacy Statement explains how CMA, including our group companies, collects, uses, and protects your data.
Our Core Privacy Principles
Car Mods Australia Pty Ltd (“CMA”), along with its subsidiaries and affiliates (collectively referred to as “group company”), respects the privacy of every individual who visits our websites, registers an account, or subscribes to our online content. We are committed to providing a safe and secure online environment for all our users, whether you’re browsing for AEM car parts or exploring our extensive catalog. This Privacy Statement applies to the CMA website (“Site”) and outlines our practices regarding information collection and usage. We also detail how you can verify and manage the accuracy of your personal information submitted through our Site, including requests for deletion or updates.
This document is divided into a general section applicable to the entire Site, followed by specific details relevant to carmodsaustralia.com.au and other Sites that offer supplementary information about personal data collection.
About Car Mods Australia (CMA)
CMA is a leading global importer, seller, and distributor of motor vehicle parts, including a wide range of performance and aftermarket components like AEM Car Parts. We strive to provide enthusiasts and professionals alike with top-quality products and exceptional service.
Car Mods Australia Pty Ltd Company Address:
3/24 Technology Drive, Arundel QLD 4214
Our primary goal in collecting personal information is to enhance your experience with CMA. We aim to provide a personalized and enjoyable browsing experience while delivering services and features tailored to your needs as an automotive enthusiast or professional seeking parts like AEM Car Parts.
You have the option to explore our Site’s homepage without registering, subscribing, or disclosing any personal data. We believe in providing accessible information while respecting your privacy preferences.
However, we do collect certain personal information when you use our Site, inquire about products (including AEM Car Parts), or place orders for our services and goods. This information is crucial for order fulfillment, customer service, and improving your overall experience.
We may also receive personal data from other companies within our group if you have provided information through their websites, such as 4×4 Mods Australia Limited. This data sharing is conducted in accordance with the purposes outlined in this Privacy Statement and helps us provide a cohesive and comprehensive service offering.
When you use our Site features to post information or materials, we may access and monitor this content to ensure we can fulfill our obligations to you and comply with legal requirements. This monitoring helps maintain the integrity of our platform and protect the rights of all users.
Important Note Regarding Data Collection: We do not proactively gather information about visitors simply browsing our Site or inquiring about products without explicit submission of data.
Children’s Privacy: Protecting children’s privacy is paramount. We do not knowingly collect personal information from children under the age of thirteen. If you are under thirteen, please do not submit any personal information to our Sites. If we discover that personal information from a child under thirteen has been submitted, we will take immediate steps to remove it.
Types of Personal Information We Hold and How We Use It
On our Site, CMA collects personally identifiable information to better serve you and personalize your experience, especially when you are interested in products such as AEM Car Parts. This information includes:
- Contact Information: Your name, business name, work and/or home address, telephone number, and email address. This allows us to communicate with you regarding orders, inquiries, and customer service.
- Content You Provide: Comments or information you may input or post on our Site, which helps us understand your needs and preferences.
- Demographic Information: We may collect demographic data such as your postcode, age, gender, purchasing preferences, and interests. This information helps us tailor our product offerings and marketing efforts to better match your needs as an automotive enthusiast or professional interested in parts like AEM Car Parts. In some cases, we may combine personally identifiable information with demographic data to provide a more customized experience.
CMA uses this collected information for several key purposes:
- Efficient Site Operation: To ensure our Site functions effectively and provides you with a seamless browsing and purchasing experience.
- Product and Service Delivery: To deliver the products and services you request, including processing orders for AEM Car Parts and other automotive components.
Specifically, your personal information may be used for:
- Customer Administration: A portion of your personal data is used to provide essential services such as order processing, product delivery, and communication regarding your purchases or inquiries about AEM Car Parts.
- Marketing Communications: CMA may use your contact information to send you updates, promotional materials, and information about our products and services, including AEM Car Parts and related offerings. We may contact you via email, telephone, or postal mail for this purpose.
- Shopping Cart Reminders: We use cookies to track items you add to your shopping cart, including instances where you may abandon your cart. This data helps us determine when to send cart reminder messages, potentially via SMS, to assist you with completing your purchase of AEM Car Parts or other items.
- Opt-Out Options and Consent: We provide you with the opportunity to opt-out of receiving marketing communications. In certain situations, we will obtain your explicit consent before sending such communications, ensuring you have control over the information you receive.
- Data Trading (with Consent): In some cases, and only with your explicit consent, we may collect and process your personal data with the intention of selling it to other organizations. We will always seek your permission before engaging in such activities.
- Website Improvement and User Experience: Analyzing user behavior, such as frequently visited areas and accessed information, helps us optimize our website design and content. This data allows us to understand what is most valuable to our users and continuously improve our services, ensuring we meet the needs of customers interested in AEM Car Parts and other automotive products.
Employees or contractors of CMA who access your usage information are bound by strict confidentiality agreements and are prohibited from using this information for any purpose other than performing their designated services for CMA.
For any new purposes for which CMA intends to use your personal data, we will notify you and will not proceed without obtaining your prior consent, ensuring transparency and control over your information.
Managing Your Consents and Opting Out
You have the right to control how your data is used. You can grant consent to specific uses of your data or opt-out of particular uses as described above. To manage your preferences, you can inform CMA through:
- Email: Contact us via email at [email protected]
- Postal Mail: Write to us at Car Mods Australia Pty Ltd 3/24 Technology Drive, Arundel QLD 4214
- Telephone: Call us at +61 (7) 5610 2123
Alternatively, you can also exercise your opt-out options by:
- Unsubscribe Link: Clicking the ‘unsubscribe’ link provided in our marketing emails.
- Reply with “Unsubscribe” or “STOP”: Replying to a marketing email or text message with ‘unsubscribe’ or ‘STOP’.
Our Use of Cookies
The CMA Site utilizes “cookies” to enhance your browsing experience and provide personalized services, especially when you are exploring products like AEM Car Parts.
A cookie is a small text file placed on your computer’s hard drive by a web page server. Cookies are not capable of running programs or delivering viruses to your computer. They are uniquely assigned to you and can only be read by a web server within the domain that issued the cookie.
We use two types of cookies:
- Temporary Cookies: These cookies maintain continuity between pages during your visit to our Site, ensuring a smooth browsing experience as you navigate through product listings for AEM Car Parts and other items. They are stored in your browser’s active memory and are automatically deleted when you close your browser at the end of your Site visit.
- Permanent Cookies: These cookies are used to remember your login information and your agreement to our terms and conditions for subsequent visits. This provides convenience and a personalized experience each time you return to our Site to browse for AEM Car Parts or other automotive components.
Cookies are essential for the proper functioning of the CMA Site. Blocking cookies through your browser settings will significantly impair your ability to effectively use our Site. If you wish to manage cookies, you can do so through your browser’s settings. Generally, you have options to:
- Accept all cookies
- Receive notification when a cookie is issued
- Reject all cookies
However, please be aware that disabling cookies may prevent the CMA Site from operating fully and may limit your access to certain features and functionalities, including seamless browsing of AEM Car Parts and related products.
Information Disclosures
Information collected on one CMA Site may be shared within the CMA group of companies for the purposes outlined in this Privacy Statement. This data sharing helps us provide comprehensive services and a unified customer experience across our brands.
Your personal data may also be sold to other companies in the form of lists and directories, but only after we have obtained your explicit permission, as detailed in the “Consents and opt-outs” section above.
Important Exclusion: Text messaging originator opt-in data and consent are explicitly excluded from data sharing. This information will not be shared with any third parties.
Links to External Sites: Please note that our Site may contain links to external websites and may feature advertisements for, or opportunities to purchase products or services from, third-party vendors. It is important to understand that this Privacy Statement does not govern the activities of these third parties. We encourage users to review the privacy policies of those third-party sites directly to understand their data handling practices.
Confidentiality and Security of Your Personal Information
CMA is strongly committed to maintaining the security of the data you provide to us. We take reasonable and robust precautions to protect your personal information from loss, misuse, or unauthorized alteration.
We have implemented comprehensive information security policies, rules, and technical measures to safeguard the personal data under our control. These measures are designed to protect your information from unauthorized access, use, or disclosure.
For sensitive information, such as credit card details and bank account numbers, we offer the option of using a secure transmission method to submit this data, ensuring an added layer of security for your financial transactions.
Accessing, Updating, and Erasing Your Personal Information
You have the right to access and manage your personal information held by CMA. If you wish to:
- Know if we are keeping personal data about you
- Inquire about our privacy policy
- Inquire about your personal information held by CMA in relation to the Site
Please contact our Data Protection Officer through the following channels:
- Postal Mail: Car Mods Australia Pty Ltd 3/24 Technology Drive, Arundel QLD 4214
- Telephone: +61 (7) 5610 2123
- Email: [email protected]
- Online Account Access: Access your account information directly on www.carmodsaustralia.com.au
CMA provides you with the opportunity to challenge the accuracy and completeness of the data we hold about you. Where appropriate and in accordance with applicable laws, you have the right to request that your personal information be:
- Erased
- Rectified or amended
- Completed
We are committed to ensuring your data is accurate, up-to-date, and handled according to your wishes.
Our Security Measures in Detail
CMA has implemented legally mandated levels of security to protect your Personal Data. We continuously strive to adopt additional technical means and measures within our reach to prevent data loss, misuse, alteration, unauthorized access, and theft.
While we take extensive precautions, CMA is not liable for hypothetical damages or losses arising from:
- Interferences, omissions, interruptions, computer viruses
- Telephone breakdowns or disconnections in the operational functioning of our electronic systems
- Delays or blockages in the use of our electronic systems caused by deficiencies or overloads of telephone lines or internet systems
- Damages caused by illegitimate intrusions by third parties beyond our control
We emphasize that while we employ robust security measures, internet security is not absolute.
Website Content and Usage Terms
By accessing our e-commerce platform, you acknowledge and accept that this access does not, in any way, constitute the commencement of a commercial relationship with CMA beyond the standard terms of website usage and potential product purchases.
Opinions expressed by contributors on our e-commerce platform do not necessarily reflect the views of CMA. We reserve the right to make unannounced changes to our e-commerce platform as deemed necessary, including modifying, deleting, or adding content and services, as well as altering their presentation or location on our servers.
Intellectual Property Rights
The intellectual property rights to the content of our e-commerce platform, its graphic design, and codes are the exclusive property of CMA. Reproduction, distribution, public communication, transformation, or any other use of the e-commerce content is strictly prohibited without the express written consent of CMA, even if sources are cited. All trade names, trademarks, or distinctive signs of any kind featured on our company’s e-commerce platform are the property of their respective owners and are protected by law.
External Links Disclaimer
The presence of links on CMA’s e-commerce platform is for informational purposes only and does not constitute an endorsement, invitation, or recommendation of the linked content or websites.
Updates to This Privacy Statement
CMA will periodically update this Privacy Statement to reflect changes in legislation, industry practices, group company structure, and customer feedback. We encourage you to regularly review this Privacy Statement to stay informed about how CMA is protecting your personal information. This ensures you are always aware of our current practices regarding your data privacy when interacting with our Site and considering products like AEM Car Parts.
This Privacy Statement applies to websites located on the World Wide Web, including, but not limited to, the following domains:
www.carmodsaustralia.com.au
