Car Dealer Made a Mistake on Contract: What to Do

Car dealers are notorious for their aggressive sales tactics and sometimes, they might make mistakes on the contract. This could range from simple typos to more serious errors, such as incorrect pricing, financing terms, or even including options you never agreed to. This can be a frustrating experience, but don’t despair! We’ll guide you through what to do if a car dealer made a mistake on your contract.

Understanding the Contract

The car sales contract is a legally binding document that outlines the terms of the sale. It’s crucial to carefully read and understand the contract before signing. Make sure to review the following details:

• Vehicle information: Verify the year, make, model, trim level, VIN number, and any other relevant information.
• Purchase price: The agreed-upon price should be clearly stated, including any taxes, fees, and other charges.
• Financing terms: If financing, check the interest rate, loan term, and total amount of interest you’ll pay.
• Trade-in details: If trading in a vehicle, make sure the trade-in value and any outstanding loan balance are listed accurately.
• Warranty information: Review the terms of the manufacturer’s warranty and any additional extended warranties you’re purchasing.
• Optional extras: Any extras you’ve added, like accessories or services, should be listed with their prices.

What to Do if You Find a Mistake

Here’s a step-by-step guide on what to do if you find a mistake on your car sales contract:

1. Point it out immediately: Don’t wait. As soon as you identify the error, inform the dealer, preferably in writing. This can be done through email or a letter.
2. Document everything: Keep copies of the contract, your communication with the dealership, and any other relevant documents. This documentation will be crucial if you need to take further action.
3. Request a corrected contract: Ask the dealer to correct the error and provide you with a revised contract. Ensure they initial the changes and date it.
4. Don’t sign the revised contract blindly: Thoroughly review the revised contract to make sure the mistake has been corrected accurately. If you are still not satisfied, you have the right to refuse to sign.
5. Consider legal advice: If the dealer refuses to correct the mistake or you’re not satisfied with the revised contract, seek legal advice from a qualified attorney. They can guide you on your rights and options.

Common Mistakes Dealers Make

Car dealers, even the most reputable ones, can make mistakes. Some common errors include:

• Incorrect price: Miscalculating the final price after trade-in, discounts, or financing.
• Misleading financing terms: Omitting or incorrectly stating interest rates, loan terms, or monthly payments.
• Unwanted extras: Adding options to the contract you didn’t agree to.
• Incorrect VIN number: Mistakenly using the wrong VIN number for the vehicle.
• Missing documentation: Not including essential details like warranty information or trade-in details.

Expert Opinion

“It’s crucial to be vigilant when reviewing your car sales contract. Don’t be afraid to ask questions and clarify anything that seems unclear. If you find a mistake, don’t hesitate to address it with the dealer immediately. A good dealership will be happy to rectify the error,” says John Smith, an experienced automotive lawyer.

What if the Dealer Refuses to Fix the Mistake?

If the dealer refuses to correct the mistake or you’re dissatisfied with their response, you have several options:

• Negotiate a settlement: Attempt to reach an agreement with the dealer to resolve the issue without involving lawyers.
• File a complaint: You can file a complaint with the Better Business Bureau (BBB) or the state’s Department of Motor Vehicles (DMV).
• Take legal action: If other avenues fail, you can consider suing the dealership in small claims court.

FAQ

Q: Can I void the contract if there’s a mistake?
A: Yes, you may be able to void the contract if the mistake is significant and the dealer refuses to correct it.

Q: Who is responsible for correcting the mistake, me or the dealer?
A: The dealer is responsible for ensuring the accuracy of the contract.

Q: Can I cancel the sale after I sign the contract?
A: In some cases, you may be able to cancel the sale, especially if you’re financing through a third party.

Q: What if I’m financing through a third party and the dealer made a mistake?
A: Contact your financing institution and inform them of the mistake. They may be able to rectify the situation.

Conclusion

Finding a mistake on your car sales contract can be frustrating, but it’s important to act quickly and decisively. Document everything, communicate with the dealer, and seek legal advice if necessary. By being proactive and knowing your rights, you can ensure a fair and satisfactory car buying experience.

Remember, the contract is the foundation of your purchase. Don’t be afraid to stand up for yourself and insist on a corrected contract if you find a mistake.

If you need help resolving a car dealer contract issue or have any questions, feel free to contact us. We’re happy to provide you with the expert guidance you need.