1. Definitions
To ensure clarity, let’s define some key terms used throughout this document:
- The Company: Refers to ACE AUTO CAR PARTS AND ACCESSORIES, located at 248 Chorley Old Road, Bolton, BL1 4JE.
- Customer: This is you – the individual or company placing an order or making an enquiry through our website.
- Browse: Any person accessing and navigating our website using internet-enabled software.
- The Website: Specifically refers to www.aceautocarparts.co.uk.
- CAAR Member & Member Store: Independent stores that are part of the CAAR Buying Group. It’s important to note that while we may be associated with CAAR, purchases from this website are directly with Ace Auto Car Parts & Accessories, not CAAR Limited. Member stores operate independently with their own pricing and policies.
2. Copyright and Website Usage
The content and design of this website are owned by The Company and are protected by copyright. This includes all text, graphics, logos, and software. You are welcome to browse and print content for your personal, non-commercial use. However, any reproduction, copying, or reuse of our website’s content or designs for commercial purposes is strictly prohibited without our explicit written permission. We protect our intellectual property to ensure the integrity of our brand and services.
3. Product and Service Information
Ace Auto Car Parts & Accessories offers a wide range of vehicle parts and accessories. We guarantee that all our products are of a quality suitable for their intended purpose. We strive to provide accurate product descriptions and images. However, please remember that slight variations in color and specifications may occur from the illustrations shown online.
Important: Before placing your order, please carefully check product details such as size, style, and color to ensure they meet your requirements. Mistakes made during ordering may not always be rectifiable. If you have any doubts, our expert team is here to assist you in making the right selection.
4. Contract Formation and Conditions
A legally binding contract between you, the Customer, and The Company is only formed when we accept and confirm your order. This confirmation will be sent to you in writing or via email. Until you receive this confirmation, no contract exists.
All contracts are deemed to be concluded in the United Kingdom and are governed by UK law. Any disputes arising from these contracts will be subject to the jurisdiction of the UK Courts.
If any part of these terms and conditions is found to be legally unenforceable, that specific clause will be removed without affecting the validity of the remaining terms.
These terms and conditions, along with the prices displayed on our website, apply exclusively to purchases made through this website. Your purchase is directly with ACE AUTO CAR PARTS AND ACCESSORIES, and payment is processed by us. As mentioned earlier, CAAR Member Stores are separate entities and their policies do not apply to purchases from this website.
5. Delivery Information
For products that are in stock, we aim to deliver within 48 hours to a CAAR store within the UK mainland. Please note that this timeframe excludes Saturdays and Sundays. Delivery times are estimates and may vary depending on stock availability and location. We are committed to getting your auto parts to you as quickly and efficiently as possible.
6. Pricing and Payment Terms
All prices displayed on our website are inclusive of Value Added Tax (VAT), as applicable to all consumer sales within the European Union.
Ace Auto Car Parts & Accessories reserves the right to adjust prices without prior notice to reflect any changes in supplier costs. However, the price you will pay is the price quoted in your contract confirmation.
Full payment is required before we dispatch your ordered products or fulfill any service unless alternative arrangements have been explicitly agreed upon. Payment is a fundamental aspect of the contract, and failure to make payment according to the agreed terms may relieve The Company of its contractual obligations.
7. Privacy, Secure Payment, and Data Protection
We prioritize your privacy and data security. To facilitate smooth order processing, our website offers secure online payment facilities. We accept payments via major credit and debit cards.
Cookies are used on our website server solely to track order details. By using our website, you consent to the use of these cookies. Your personal details are encrypted during transmission and stored securely. We adhere strictly to our Data Protection Policy, ensuring your information is not shared with any third parties without your explicit consent.
Alternatively, payments can be made in person at our premises, or by cheque or bank transfer, subject to prior arrangement at the time of contract agreement.
8. Warranty Information
Ace Auto Car Parts & Accessories warrants that all products and services supplied are of suitable quality and fit for their intended purpose, giving you peace of mind with your purchase.
However, please note that any discounted or “sale” items are sold “as is” and are specifically excluded from this warranty. Furthermore, the warranty does not cover products used for purposes other than their original design.
This warranty is in addition to, and does not affect, your statutory rights as a consumer.
9. Cancellation Policy
Except as stipulated by the Consumer Protection (Distance Selling) Regulations 2000 (which provides a 7-working-day “cooling-off” period) or as per clause 6 regarding price changes, once your order is confirmed by The Company, the contract is non-cancellable by the Customer.
Mistakes made by Customers during ordering, such as incorrect size, color, or specification, do not constitute valid grounds for cancellation.
While cancellation is generally not permitted after confirmation, in exceptional circumstances, Ace Auto Car Parts & Accessories may consider cancellation requests at its sole discretion. Any refunds or partial refunds in such cases will also be at our discretion.
10. Returns and Faulty Products
In the unlikely event that you receive faulty or sub-standard products, please notify The Company immediately using the enquiry form or contact details available on our website.
We will arrange for the return of the faulty product and bear the full cost of return and replacement. Returned goods should ideally be sent back in their original packaging.
In cases of contract cancellation where permitted, the Customer is responsible for the safe return of the products in undamaged and unworn condition, including all original packaging, and will bear all return shipping costs.
11. Limitation of Liability
To the maximum extent permitted by law, Ace Auto Car Parts & Accessories excludes all liability for any loss or consequential loss incurred by the Customer arising from any action, omission, or failure by The Company related to the contract.
In any event, should a contract be cancelled for any reason, the maximum liability of The Company will not exceed the original purchase price of the products or services under the contract.
12. Title and Risk
Ownership of the goods (title) passes to the Customer only upon full payment of the purchase price. However, the risk of damage or loss to the products remains with The Company until the products are successfully delivered to the Customer.
13. Force Majeure
In the event of circumstances beyond our reasonable control that affect our ability to fulfill the contract (Force Majeure events), The Company is entitled to notify the Customer and revise or cancel the contract to reflect these changed circumstances. The Customer agrees to accept such revisions or cancellations in such unavoidable situations.
14. Notices and Communication
All official communications related to the contract will be considered duly served if sent by regular mail to the Customer’s postal address or by email to the Customer’s email address, as provided by the Customer to The Company.
For any communications to The Company, please address them to:
ACE AUTO CAR PARTS AND ACCESSORIES
248 Chorley Old Road
Bolton, BL1 4JE
Thank you for choosing Ace Auto Car Parts & Accessories. We are committed to providing you with excellent products and service. If you have any questions regarding these terms and conditions, please don’t hesitate to contact us.
