Understanding the warranty coverage for your Toyota parts and accessories is crucial for peace of mind and smart vehicle maintenance. As a Toyota owner, you benefit from a robust warranty system designed to ensure quality and reliability. This guide breaks down the essentials of the Toyota Parts and Accessories Warranty, highlighting what’s covered, what’s not, and your responsibilities as a vehicle owner.
What Toyota’s Warranty Covers
Toyota stands behind the quality of its Genuine Parts, offering a warranty that covers defects in materials and workmanship. This commitment applies to both new and remanufactured Toyota Genuine Parts. These parts are defined as components either manufactured or specifically approved by Toyota Motor Corporation and distributed through authorized channels.
For parts purchased over the counter or online from an authorized Toyota Dealer and installed by a third party, a 12-month parts-only warranty applies from the purchase date, excluding 12V batteries.
However, when Toyota Genuine Parts are purchased and installed by an authorized Dealer, the warranty extends to 12 months, regardless of mileage, from the installation date, or the remaining duration of the New Vehicle Limited Warranty, whichever offers greater coverage. This comprehensive service part warranty ensures that both the part and the labor are covered when you choose authorized Toyota service.
Delving into the 12 Volt Battery Limited Warranty
Your car’s 12-volt battery is a critical component, and Toyota’s warranty provides robust protection. TrueStart batteries boast a 24-month free exchange period from the date of purchase, irrespective of mileage. This coverage extends for the remainder of the New Vehicle Limited Warranty if that provides longer protection. Following this period, a prorated warranty applies up to 84 months. It’s important to note that proration applies only to the battery’s MSRP, excluding taxes, installation labor, and towing services.
True-2 batteries are also covered, offering an 18-month free exchange period, irrespective of mileage, followed by a prorated warranty up to 60 months. Similar to TrueStart batteries, the free exchange for True-2 batteries excludes labor and towing, and proration is limited to the battery cost itself.
Understanding the Car Battery Parts Labeled can sometimes be helpful for identification and when discussing warranty claims, although the warranty primarily focuses on functionality and defects rather than labeled components.
Hybrid System High Voltage Battery Limited Warranty
Toyota’s commitment to hybrid technology is reflected in its warranty for hybrid system high-voltage (HV) batteries. For HV batteries installed by an authorized Toyota Dealer (excluding commercial, fleet, or livery vehicles), the warranty extends for 36 months, regardless of mileage, from the installation date, or the remainder of the New Vehicle Limited Warranty, whichever is greater.
For HV batteries not installed by an authorized Toyota Dealer, or those installed in commercial, fleet, or livery vehicles, the 12-month Toyota Service Parts Limited Warranty applies. This distinction highlights the importance of professional installation at authorized dealerships, especially for complex hybrid components.
Tires Limited Warranty
It’s important to note that tires are warranted separately by their respective manufacturers. For tire-related warranty claims, you should refer to the tire manufacturer’s warranty statement for specific details and procedures. Toyota’s parts warranty does not extend to tires, as they are considered a wear-and-tear item managed by the tire producer.
What Falls Outside the Warranty Coverage?
While Toyota’s warranty is comprehensive, certain conditions and damages are not covered. These exclusions are important to understand to avoid unexpected costs.
The warranty does not apply if the vehicle’s mileage is undetermined or has been altered, as this can affect the assessment of part lifespan and potential defects.
Damage to a Toyota part or accessory caused by using non-genuine or unauthorized parts is explicitly excluded. Using parts that are not Toyota Genuine Parts can compromise your vehicle’s systems and invalidate the warranty coverage for related components.
An example image of car battery parts labeled for educational purposes. Note that for warranty claims, focusing on functionality and genuine Toyota parts is key.
Labor costs for removing and reinstalling parts or accessories sold “over-the-counter” are not covered. This reinforces the benefit of choosing dealer installation for comprehensive warranty coverage.
Routine maintenance services, including associated labor, parts, and fluids like lubricants, are not covered under the warranty. Warranties are for defects, not for standard upkeep.
Service adjustments, such as calibrations or alignments that are part of regular vehicle maintenance, are also not covered.
Failures or damages resulting from improper installation, removal, repair, misuse, negligence, accidents, or unauthorized modification of the part or accessory are not covered. The warranty is designed to protect against manufacturing defects, not user-induced damage or improper handling.
Incidental or consequential damages arising from a warranty breach, such as lost time, inconvenience, or commercial losses, are not covered. The warranty focuses on the part itself, not indirect losses.
Implied warranties, including merchantability or fitness for a particular purpose, are limited to the duration of the written warranty. This sets a clear timeframe for warranty coverage.
It’s important to be aware that warranty terms can vary by state, so some limitations or exclusions may not apply in all locations.
This Toyota warranty is the sole authorized warranty. No other party is authorized to create additional obligations or liabilities for Toyota parts and accessories. The remedies under this warranty are limited to repair or replacement of the defective part.
Owner’s Responsibilities for Warranty Claims
To claim warranty coverage, you must return the part, accessory, or the vehicle to an authorized Toyota or Lexus Dealer, depending on the part and vehicle type. Proof of original purchase is mandatory to validate your warranty claim. Keeping your purchase receipts and service records is essential.
For further information or clarification regarding the limited warranty, you are encouraged to contact your dealership or call Toyota toll-free at (800) 331-4331, or Lexus toll-free at (800) 255-3987. Written inquiries can be sent to the Brand Engagement Center at the provided address.
By understanding your Toyota Parts and Accessories Warranty, you can ensure you receive the coverage you’re entitled to and maintain your vehicle with confidence, knowing Toyota stands behind its genuine parts and quality.
